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A
Anonymous
January 25, 2018
Question

Marketo Form Not submitting

  • January 25, 2018
  • 1 reply
  • 2195 views

I've come across multiple forms in our instance that are not submitting upon clicking submit. I've changed browsers, disabled cookies and still have problems. I've also toggled with the pre-fill settings. How else can I diagnose this problem?

Here is the page w/ form:

Greenhouse Page | greenhouse

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1 reply

M
Mark_Price
Level 6
January 25, 2018

Hi Zach,

Did you check the lead database to see if the data is going into the system?  There is a parameter being put on the URL after clicking submit that would lead me to believe it may be sending data after all.

Check the form, it may be set to 'stay on page' as a setting.  It looks like form id: 1449 is the one on this example page.

hope it helps!

A
Anonymous
January 25, 2018

Thank you, Mark!

I am seeing your response in the database, however I cannot see anything from me trying to submit. I also have changed the form to go to a different page upon submission so a successful submission is more apparent.

Any other ideas?

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