Marketo emails land in Gmail spam folder | Community
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A
Anonymous
April 3, 2014
Question

Marketo emails land in Gmail spam folder

  • April 3, 2014
  • 2 replies
  • 1157 views
Marketo emails land in Gmail's spam but delivered to other email providers properly.

1. our SPF and DKIM are set up properly.

2. a Litmus test confirmed that Gmail/Postini mark the email as spam

3. sent the same template to my 2 private Gmail accounts using mailchimp and they were delivered to the inbox.

Marketo support is still working on it.

Has anyone encountered the same issue?
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
April 3, 2014
You may have been blacklisted on the IP or your domain. Marketo Support can help.

When you sent the template test, you did this from Marketo?

Try testing a real email to those boxes. You might have whitelisted your domain already for just YOUR account.
A
Anonymous
April 3, 2014
Do you have your email links branded with your domain yet? If not, this will help with your Gmail deliverability.
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