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June 13, 2013
Question

Marketo Customer Engagement

  • June 13, 2013
  • 28 replies
  • 3481 views
Hi all!

I am curious when the new nurturing through the customer engagement feature will begin rolling out?

I first saw this at the summit and I recently saw a press release about it. Has anyone been able to use this yet?

Thanks!
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28 replies

June 13, 2013
Subscribing :)
Kimi_Heskett1
Level 9
June 13, 2013
Was wondering as well. I actually sent Eric Hollebone an email  yesterday to see if he knew too...
June 13, 2013
I thought it was going to be this month (June), but I'm looking at the June Release notes and it's not on there!
https://community.marketo.com/MarketoArticle?id=kA050000000LAF8CAO
June 13, 2013
I was just told mid-Q3?
June 17, 2013
Subscribing
June 19, 2013
I've been eagerly awaiting an update on this as well and I believe I was also told June. 

I wasn't at summit -- can anyone describe in a bit more detail what it does/how it will work? 

Can't find any documentation anywhere outside of a basic description. 
June 19, 2013
Found this press release: http://www.marketo.com/about/news/press-releases/marketo-customer-engagement-launch.php

And this webinar next Tuesday: http://pages2.marketo.com/Engagement-Webinar-Registration-Page.html

Suprised this wasn't communicated more widely to the existing base (at least not to me). Still offers no insight into roll-out date though...
June 19, 2013
Hey Justin,

Yes I found that PR too and am registered for the webinar. I'll try and post back if they give out any more release date info on the call!
BDx
Level 4
June 19, 2013
Subscribing.

I feel like Phil lobbed this over the wall a bit early. In the interview he said it would be available on June 14th, as reported here:
http://www.cmswire.com/cms/customer-experience/marketo-debuts-intelligent-targeting-tool-in-wake-of-ipo-021283.php

...however, as we all are noting, the functionality seems not to be out. The Marketo help articles on the topic are indexed by the search engine, but all seem to be generating errors.

Communications here are definitely not clear. Can someone from Product Management please comment?
BDx
Level 4
June 19, 2013
I just received input from Marketo support that this feature will be available on June 28th.

-Brice