Question
Marketo customer can't authenticate via API
Our app has a Marketo integration. One of our customers (on the Marketo standard plan) is unable to connect Marketo to our app. When they try to authenticate the API service they created, they keep getting a 401 (Unauthorized) error.
I have verified that they are following the steps outlined on https://community.marketo.com/MarketoArticle?id=kA050000000LJcqCAG and other articles correctly. Is there anything else they need to do?
I have verified that they are following the steps outlined on https://community.marketo.com/MarketoArticle?id=kA050000000LJcqCAG and other articles correctly. Is there anything else they need to do?