Skip to main content
A
Anonymous
April 17, 2013
Question

Marketo API returns "500 Internal Server Error"

  • April 17, 2013
  • 5 replies
  • 1826 views
Why Marketo API returns "500 Internal Server Error"
in case of troubles?
Why not give explanation like "Invalid date" or "Required fields missing"?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

5 replies

A
Anonymous
April 17, 2013
It can be a temporary resource exhaustion, the reason the server could not be more specific on what the exact problem is.
A
Anonymous
April 17, 2013
We have noticed that this happens if requestTime (used for signature) is in the past,
but everything is ok if it is now or in the future
A
Anonymous
April 17, 2013
In normal circumstances an old requestTimestamp raises "20016 - Request expired" instead. 

requestTimestamp should never be older than 15 minutes. A new one must be obtained from the server.
A
Anonymous
April 17, 2013
What do you mean by saying "normal circumstances"?
Currently it raises "500 Internal Server Error" instead of "20016 - Request expired"
A
Anonymous
May 10, 2013
Just want to add that we also experienced the 500 server error today between 3:30 to 4:30 PM PST. Would like more explaination than just "resource exhaustion". Are you able to determine the cause?

Screenshot is attached below.
Terms & ConditionsAccessibility statement

Loading footer...