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A
Anonymous
August 16, 2016
Question

MarketingEventStatus 'Error' does not exist

  • August 16, 2016
  • 1 reply
  • 3875 views

Has anyone ever run into issues with Marketo & GoToWebinar? Some of our recent sign ups for a webinar (but not sign ups that happened before this week) are coming up with this error message and not getting pushed through to GoToWebinar...meaning they aren't getting their webinar login URL.

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
August 17, 2016

How did you setup the flows?

Is the Marketo-GTW login correct?

It almost looks like you are trying to set a Status that doesn't exist, but it's hard to tell if this is from GTW or a flow step.

A
Anonymous
August 17, 2016

This is the flow:

The login is correct - nothing's changed on either end, email or password-wise. What's weird is that Error isn't a status that exists but we didn't even tell Marketo to change it to Error, we told it to change the status to Registered.

Josh_Hill13
Josh_Hill13
Level 10
August 17, 2016

I would check the lead to see if it is in GTW.

Then I would ask both parties' support to look at the issue.

You can also manually run this flow on the error leads with another batch campaign after you resolved it. Or you can try taking those people and trying to re-register them, then send the email later if that works.

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