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A
Anonymous
July 28, 2017
Question

Marketing Suspended Leads

  • July 28, 2017
  • 1 reply
  • 2911 views

I am unable to change the smart campaign in the Marketing Leads Smart list under the Lead Database section.  How are these leads being added to the list?  How do I remove them from the list but keep them in our database?

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1 reply

Devraj_Grewal
Devraj_Grewal
Level 10
July 28, 2017

Lucy,

The "Marketing Suspended" list in the Database (the icon is a man with headphones on) is a system list and cannot be edited. If you look at the system smart list's "smart list", you will see the only criteria is that "Marketing Suspended" is true. Marketing Suspended means they will not receive non-operational emails. If you would like to remove someone from this list and allow them to receive non-operational emails, then run a flow:

Change Data Value: Marketing Suspended: False

A
Anonymous
July 28, 2017

Is there a way to remove the leads from the list? How are they being added? I appreciate your help!

Devraj_Grewal
Devraj_Grewal
Level 10
July 28, 2017

If you would like to remove someone from this list and allow them to receive non-operational emails, then run a flow:

Change Data Value: Marketing Suspended: False

Just be careful though as there must have been a reason a person is marketing suspended.

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