Managing Support Contacts | Community
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A
Anonymous
May 26, 2015
Question

Managing Support Contacts

  • May 26, 2015
  • 3 replies
  • 2320 views

How do you add/update your support contacts in the new community? Having trouble finding my company profile. Thanks!

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3 replies

A
Anonymous
May 26, 2015

Go to your profile and click on the "More" tab and select "Places."

  • View Profile > More > Places > Select Your Company

Within your own company profile you can log cases and update your authorized support contacts.

  • My Cases > Manage Authorized Contacts
A
Anonymous
July 31, 2015

Hi Claire,

I'm following the steps that you outlined above, but when I select Places, it doesn't give me an option to Select My Company. Any ideas on why that may be happening?

Thanks,

Courtney

A
Anonymous
July 31, 2015

Scott K. Wilder​ wouldn't Courtney Tobe​ be automatically a member of her company group?

A
Anonymous
September 28, 2015

Hello -

The UI has been updated and we've updated the article for Manage Authorized Contacts in the Community. Please use the link below.

https://docs.marketo.com/display/DOCS/Manage+Authorized+Contacts+in+Community

Thank you,

Raul

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