Malformed Links | Community
Skip to main content
A
Anonymous
August 20, 2014
Question

Malformed Links

  • August 20, 2014
  • 4 replies
  • 1585 views
In recent reports we have been getting a high number of Malformed Links in our email performance reports, up to 50%-55% of links clicked. Is that high? Is there somthing that we can do to get this number lower?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

4 replies

A
Anonymous
August 20, 2014
That is really high. Are you testing all of your emails before you approve them/send them? Having a tight, QA process with help you cut down on email errors.
A
Anonymous
August 20, 2014
We do have a QA process and this is the first time I have seen it this high. The only other time(s) we've had this pop up the percentage was neglagible (under 1%). During the QA, all of the links worked fine.

Looking into the HTML of the email, I'm seeing a trailing   in a couple of html links. Would that be it?

A
Anonymous
August 22, 2014
That could be the an issue. Can you post the code you have for a couple of the links that are malformed?
A
Anonymous
August 26, 2014
I'm not sure which links in the email are malformed. Is there a way to tell which links are malformed?
Terms & ConditionsAccessibility statement

Loading footer...