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Reina_Nagashima
Level 2
December 6, 2018
Solved

'Make Dynamic' segmentation field is empty

  • December 6, 2018
  • 2 replies
  • 3871 views

Hi there,

I was wondering if the fields for 'segmentation' within the 'make dynamic' feature are created by our Admin. or if there should be default segments? Right now there aren't any options when I click on the drop-down button or try typing. Is there a way to create a segmentation as an end user or does it have to be through an Administrator?

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Best answer by SanfordWhiteman

Segmentations are managed by people whose role allows it.

Because you have a limited number of segmentations across the instance, it wouldn't make sense for less privileged users to be able to create them.

2 replies

Josh_Hill13
Level 10
December 6, 2018

You can create a Segmentation if you have the rights. Ask your Admin.

As for your screenshot, that looks like it is from an Email or Page. You may need to do a previous step to have this show up correctly. Perhaps there are no Segmentation available?

Josh_Hill13
Level 10
December 6, 2018

Perhaps you could show us more of the steps you took.

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
December 6, 2018

Segmentations are managed by people whose role allows it.

Because you have a limited number of segmentations across the instance, it wouldn't make sense for less privileged users to be able to create them.

Reina_Nagashima
Level 2
December 6, 2018

Understood. Out of curiosity, what is the max. number of segmentations you can have across the instance?

SanfordWhiteman
Level 10
December 6, 2018

20 Approved Segmentations.