mailto: link opens email and web browser | Community

Rachel_Fielding

Level 1

Question

mailto: link opens email and web browser

Forum|Forum|8 years ago
February 27, 2018
2 replies
6055 views

Hello,

I'm having an issue where when I link to an email box using (<a href="mailto:email@address.com">image</a>) the correct email pops up BUT I also get a blank web page with "http://mktoemail.companyname.com/114COL35300048R00000000". Any ideas on how to stop the web page from loading?

Thank you.

Marketo

Level 10

that may be due to the mkto tracking link. Remove tracking on that with the mktoNoTrk class. Do a search.

SanfordWhiteman

Level 10

You should read this post: http://blog.teknkl.com/stop-trying-to-track-mailto-links-if-you-want-them-to-work/

Level 4

Thanks Sanford we were having this same issue last week. Looks like I have some mailto: links to fix...