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Emmanuelle_Biss
Emmanuelle_Biss
Level 4
January 30, 2017
Question

List of contacts with Failed Sync to CRM

  • January 30, 2017
  • 2 replies
  • 2379 views

Hello,

I'd like to create a view to see the different contacts that caught an exception during the Sync Lead to Microsoft in the past 7 days. Since these are details on the activity, I could not find an easy way to create my Smart List. Can anyone help me out?

Here's the list I tried to create:

Here are the contacts I'd like to obtain in my view, and the error message I get when clicking on the detail.

Thanks for your help!

Emma

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
January 31, 2017

This isn't possible right now. I suppose, in theory, you would run a batch and push the detail reason over, but pretty sure it's not accessible like that.

I bet there's an idea since this has been asked about for years.

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    February 1, 2017

    Hi Emma,

    You'll find the complete list of what's not possible and the corresponding ideas here: Marketo / salesforce integration needs a serious overhaul, don't you "sync"? and yes, what you are looking for is missing...

    -Greg

      Emmanuelle_Biss
      Emmanuelle_BissAuthor
      Level 4
      February 1, 2017

      Well, that's unfortunate... Thanks @Josh Hill​ and Grégoire for your response. I'll look into this list of all the not possible ideas.

      Thanks!

      Emma

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