Links not working

Is anyone else experiencing issues with using links in emails? this could be social links- or links linking to an external URL or PDF?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Community Advisor

No, everything is working fine for me.

Could you please share what exactly the error you are getting (a screenshot or something)?

Level 8

No issues here! Can you share your code? Maybe an issue there or with your web hosting server?

Adobe Champion

I'm not at the moment but a couple of reasons that I experienced issues with links in an email in the past include:

Misplacement of the 'http://' in a token for example if you place the http outside of the token and inside the token itself so that url technically has a duplicate http like this - 'http://http://www.linktowebsite.com'
Switching to a dedicated IP address and IT hasn't properly updated the existing security settings
Changes to existing firewall settings

Hope this helps.

Sign up