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Level 2
June 11, 2020
Solved

Limited Access: You do not have sufficient privileges to perform this action

  • June 11, 2020
  • 1 reply
  • 4141 views

Hi,

 

I'm new to Marketo and trying to edit an email template. I'm getting this error when trying to edit the code, "Limited Access: You do not have sufficient privileges to perform this action."

 

Anyone know how to solve this?

 

Thanks,

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Best answer by sselvey

I believe the reason was I was editing a template in an internal folder instead of a global folder.

1 reply

Steven_Vanderb3
Adobe Employee
Adobe Employee
June 11, 2020

Are you an admin of the instance? If not, you'll need to reach out to your admin because it sounds like your user does not have permissions to edit templates.

sselveyAuthor
Level 2
June 11, 2020

It's odd because I can create and edit a new template, however it's a specific template I cannot edit?

 

Thanks,

sselveyAuthorAccepted solution
Level 2
June 12, 2020

I believe the reason was I was editing a template in an internal folder instead of a global folder.