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December 23, 2014
Question

Lightbox Form - Known Visitor Feature / Not you?

  • December 23, 2014
  • 1 reply
  • 656 views
We are rebuilding our website with the new forms 2.0 and using lightboxes. We have a link on the webpage that once clicked opens the lightbox with the form and we have known visitor feature turned on. However, it seems as though if a known lead visits the page but it isn't them - once 'not you' is clicked, it just refreshs the page and doesn't show the form.

Has anyone else come across this? And fixed it?
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1 reply

Josh_Hill13
Level 10
December 23, 2014
Do you have any other scripts on that page?

Can you place that Form on a blank LP and try it there?