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Level 2
May 19, 2026
New

LeanData Dynamic Chat Integration

  • May 19, 2026
  • 2 replies
  • 5 views

A huge improvement to book a meeting in Dynamic Chat/Brand Concierge would be for a native LeanData integration so all routing flows through the same routing tree instead of having to build out a new routing in Dynamic Chat which is extremely limited in routing rules. 

This integration is available on all other chat bot tools including Qualified, 1Mind and Drift. LeanData can also work on Marketo forms so adding the ability in Dynamic Chat would be great. 


This is a small improvement that would bring great value to organizations to ensure leads are routed correctly regardless of the channel the prospect interacts with. 

2 replies

bamukher
Adobe Employee
Adobe Employee
May 19, 2026

@Sreekanth_Reddy ^^^

Badsah Mukherji | Product Management, CX Enterprise - B2B Customer Journeys (Marketo Engage, AJO B2B) | Adobe, Inc.
bamukher
Adobe Employee
Adobe Employee
May 19, 2026

Thank you, ​@nickwkennedy, for the idea. Sharing with our Dynamic Chat product manager.

Badsah Mukherji | Product Management, CX Enterprise - B2B Customer Journeys (Marketo Engage, AJO B2B) | Adobe, Inc.