Leads with a positive score change | Community
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A
Anonymous
July 31, 2015
Question

Leads with a positive score change

  • July 31, 2015
  • 3 replies
  • 1566 views

I'm trying to create a smart list to capture leads with a recent positive leads score change. Is this possible? I saw this topic as an idea in the community, but wanted to see if anyone has been able to do this. All leads have a different score of course, so I cannot set a point threshold for leads to go over. Thanks in advance!

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3 replies

Aslihan_Ayan_Ha
Aslihan_Ayan_Ha
Level 6
August 11, 2015

Hi Derrick,

I have the same question and looks like the idea is still not been on the roadmap yet. While waiting for the idea to be implemented, what do you think about creating multiple triggers that will list all increments?

A
Anonymous
November 24, 2015

Yes, this is already possible.  You need to use the relative change constraint

A
Anonymous
November 25, 2015

Relative score isn't the difference in score value, but a metric compared to others within the lead database.

For now as we only have one negative score rule, we've set "Change is not -5"

Grégoire_Miche2
Grégoire_Miche2
Level 10
November 25, 2015

See also this idea (and vote for it) :

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