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A
Anonymous
February 7, 2013
Question

Leads not syncing to SFDC because Job Title is blank

  • February 7, 2013
  • 3 replies
  • 1107 views
I have leads in Marketo that are not syncing to Salesforce.com. It appears the reason is due to the Job Title field being blank. Is this a default setting in Marketo or happening due to some criteria our previous administrator inserted that I need to hunt down?

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3 replies

Jep_Castelein2
Jep_Castelein2
Level 10
February 7, 2013
It is most likely a permission setting in Salesforce or a validation rule. Marketo will not check whether fields are populated when attempting a sync to SFDC. 

Jep
A
Anonymous
February 7, 2013
Jep, thanks. Rules in SFDC, Marketo, or both? If in SFDC, which Object? Leads or Marketo API package? We don't have any validation rules set up for Leads.
Thanks...Dan
Jep_Castelein2
Jep_Castelein2
Level 10
February 7, 2013

SFDC only. Since you mentioned the field Job Title and it sounds like you were syncing a new Lead, it is probably on the Lead object. Job Title is a standard SFDC field, so it's not related to the Marketo managed package. Is it maybe a required field? 

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