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Anonymous
September 16, 2016
Question

Leads not captured in Smart Lists

  • September 16, 2016
  • 2 replies
  • 1164 views

Hi,

I've created a smart list to capture leads information who's filled out a form. I tested this on my Staging Workspace and it's capturing the data.

So, here comes the problem. I cloned this program to a Live Workspace - tested it again, it's not capturing anything. Even the results for Smart Campaigns aren't showing anything (it showed in the Staging Workspace).

I can't figure out what when wrong.

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2 replies

Jessica_Kao3
Jessica_Kao3
Level 7
September 16, 2016

If you pushed the website to a live page, check the smart list of the program.  Is their a constraint on filled out form on webpage?  It might be referencing the staging webpage and not the live web page. 

Dory_Viscoglio
Dory_Viscoglio
Level 10
December 19, 2016

Can you send screenshots? Hard to diagnose without being able to see what you're filtering on.

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