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A
Anonymous
March 22, 2017
Question

Leads getting deleted from Marketo for no reason

  • March 22, 2017
  • 2 replies
  • 857 views

I have 2 employees that are in our seed list and they aren't receiving emails.  I'm having to go back and add them into the database each day. Why on earth are they disappearing?

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2 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 22, 2017

Hi Rob

since when they are deleted, you cannot look at their activity logs. Ask support, they can undelete them for you and might be able to tell you how they were deleted.

-Greg

A
Anonymous
March 23, 2017

Rob-

Are they non-existent in the database when you go back to add them? No record of them, etc? It's possible they've gotten blacklisted somehow.

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