"Lead Was Created" Filter Pulling Leads Created Outside of Constraints | Community
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Jenn_DiMaria2
Level 10
December 10, 2015
Solved

"Lead Was Created" Filter Pulling Leads Created Outside of Constraints

  • December 10, 2015
  • 2 replies
  • 2250 views

I've added a filter of "Lead Was Created", but it's pulling leads created outside of those dates (see below):

I can easily delete them out of the spreadsheet I'm exporting, but being it's not accurate, I'm not sure I should trust the report. Am I doing something wrong? Is the answer so obvious that I clearly just need more coffee and a vacation?

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Best answer by Raul_Cano2

Hi Jennifer,

It's possible that these leads were merged. If a lead is merged, they'll have two activities for "Lead Was Created." In this case, it's possible that they would meet the criteria since one of the creation dates is between the 10/1-11-30 range that you specified.

You can check the leads' activity logs to confirm whether this is the case. You can search for "New Lead" in their activity log.

Raul

2 replies

December 10, 2015

At the top do you have 'ALL FILTERS' selected or 'ANY' ?

Rajesh

Jenn_DiMaria2
Level 10
December 10, 2015

I have "All Filters" selected.

Raul_Cano2
Raul_Cano2Accepted solution
Level 2
December 10, 2015

Hi Jennifer,

It's possible that these leads were merged. If a lead is merged, they'll have two activities for "Lead Was Created." In this case, it's possible that they would meet the criteria since one of the creation dates is between the 10/1-11-30 range that you specified.

You can check the leads' activity logs to confirm whether this is the case. You can search for "New Lead" in their activity log.

Raul

Jenn_DiMaria2
Level 10
December 10, 2015

Ah. Yes, you're right. He filled out the form originally in September and then submitted another form in November. Swell

Thanks for your help!