Lead Status in SFDC | Community
Skip to main content
A
Anonymous
December 6, 2017
Question

Lead Status in SFDC

  • December 6, 2017
  • 2 replies
  • 6287 views

Hi guys, wondering if anyone can help me out on this;

I'm running a nurture program for a list of leads with "Nurture" as lead status in salesforce. No SFDC campaign is created and not converted.

So right now, i have a list of people from this "Nurture" leads who unsubscribed and i want to change their lead status in salesforce to "Unqualified". Is there any way that I can do so by a batch trigger in marketo?

I used the change data value - Person Status, but seems like it only updates in Marketo.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

ChristinaZuniga
ChristinaZuniga
Level 9
December 6, 2017

Hi Amelia Low​,

Did you wait 5-10 minutes before checking records to make sure the sync happened? Do you have a 1:1 database between Marketo and SFDC?

Are these leads or contacts? I've noticed that contact's lead status in SFDC doesn't update once it converts from a lead to a contact because SFDC "freezes" the lead source field.


Instead of changing their lead status, since these leads might still be good and you just can't emails them, I'd recommend just filtering out any unsubscribes from your add to engagement program smart campaign.

A
Anonymous
December 11, 2017

Hi Christina, They are currently leads which are not converted yet. Thanks!!

SydneyMulligan
SydneyMulligan
Level 7
December 6, 2017

Hi Amelia!

You can run a Smart Campaign with the following logic:

Smart list: Lead Status is Nurture, Unsubscribed is True

Flow: Change Data Value - Lead Status - Unqualified

Hope that helps!

Sydney

A
Anonymous
December 11, 2017

Hey Sydney, thank you! We'll give that a shot too.

Ayan_Talukder
Ayan_Talukder
Level 5
August 30, 2018

Hi Amelia, are you using the default Person Status field or did you create a new 'Lead Status' in SFDC and sync it back to Marketo? We are trying to see what would work best for us.

Terms & ConditionsAccessibility statement

Loading footer...