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A
Anonymous
May 6, 2015
Question

Lead Scoring

  • May 6, 2015
  • 2 replies
  • 844 views
Everytime I make a change to the lead scoring for a particular email campaign, it treats someone who has opened the email once as someone who has opened the email over and over by capturing the dates/times I have made changes.  They have truly only opened the email once, but it is showing some of them have opened an email 3-4 times and giving them more points every time. What am I doing wrong??
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
May 6, 2015
  1. is this a trigger or batch?
  2. change your schedule to be Once per Hour or Once a day. Otherwise they will get pts every time they click or open.
     
A
Anonymous
May 7, 2015
I'd like to set up a global scoring campaign but am not sure how to do it.  What I would like, is anytime someone opens any email (whether it was an email created today, or 3 months from now), it increases their score by 1 point.  I think that needs to be a trigger campaign, is that correct?  
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