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Kim_Gandy1
Kim_Gandy1
Level 6
July 21, 2016
Question

Lead Request to Remove from Flow

  • July 21, 2016
  • 1 reply
  • 2151 views

My annual subscription renewal campaign is set up based on the correct answer in this thread. A customer replied to one of the emails asking to be be taken out of the campaigns. How can I create a remove from flow campaign for one off requests and affecting multiple smart campaigns?

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
July 21, 2016

Well, you can run a single flow action on the lead to Remove from Flow on Campaign X.

But if they reply to the email, this is NOT automated at all. You'll have to manually do this.

I usually use Goals and Exits to manage flows like this, but it only works if a field is updated.

Kim_Gandy1
Kim_Gandy1Author
Level 6
July 22, 2016

Josh, can you elaborate how to use goals and exits to manually take out a lead from flow?

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