Lead not visible in Smart list, but visible when search within list | Community
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Shelly_Wilson
Shelly_Wilson
Level 2
December 4, 2018
Question

Lead not visible in Smart list, but visible when search within list

  • December 4, 2018
  • 1 reply
  • 2354 views

Any of you run in to this before? I have a Marketo form. We've been working today to get UTM tracking to pass from Wordpress page to the inner container and on to the Marketo form. Developer filled in form a few times and all data came through as both Member of Program AND in the Smart list I created to show program members whose UTM source is not empty

Then I also completed form with bogus test details, but those submissions:

  • appear in Member tab of program
  • are NOT visible in Smart List when I select Person tab to view people
  • but ARE visible in Smart List when I search by bogus lead name within the Smart list

Any idea what's happening here?

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1 reply

Gerard_Donnell4
Gerard_Donnell4
Level 9
December 4, 2018

Hi @Shelly Wilson​,

Can you provide screenshots of your smart lists so we can better understand and help you.

Thanks,

Gerard

Shelly_Wilson
Shelly_WilsonAuthor
Level 2
December 4, 2018

Nevermind! They're there now. There appears to be a major lag between when a lead is added as a Member (instantly) and when it synched/appeared in the Smart List. Like 50 mins to an hour!

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