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Sean_Tierney2
Sean_Tierney2
Level 3
June 6, 2013
Solved

Lead ID token not working?

  • June 6, 2013
  • 2 replies
  • 2019 views
Hi,
We have alerts monitoring workflows and specific lead trends and it would be great to have the Marketo Lead ID {{Lead.Lead ID}} in those email alerts. At one time (over the past year) I swore I was able to get the Lead ID token to work. Better yet I was able to create a link to the Marketo lead record using the lead detail URL & Lead ID token together. Now I can't even get the Lead ID token to work at all in an email.

I saw some old discussions of users having trouble using tokens in emails sent from batches vs triggers or send alert vs send email flow steps. Is anyone else having trouble using the Marketo token {{Lead.Lead ID}} ?  Any suggestions?

Thanks,
Sean
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Best answer by Amy_Lepre
This is the token we use to create a link to a lead's view-only details (it also includes the campaign that triggered the alert and the time the alert was triggered) to alert emails:  {{SP_Send_Alert_Info}}

Looking at this page: http://community.marketo.com/MarketoArticle?id=kA050000000KyuC I don't see that {{Lead.Lead ID}} is a valid token. On this page: http://community.marketo.com/MarketoIdeaDetail?id=08750000000I1QGAA0, some people were able to get {{Lead.ID}} to work.

And one more link thrown in for good measure. :-)  http://community.marketo.com/MarketoDiscussionDetail?id=90650000000PcPiAAK

2 replies

Amy_Lepre
Amy_LepreAccepted solution
Level 6
June 7, 2013
This is the token we use to create a link to a lead's view-only details (it also includes the campaign that triggered the alert and the time the alert was triggered) to alert emails:  {{SP_Send_Alert_Info}}

Looking at this page: http://community.marketo.com/MarketoArticle?id=kA050000000KyuC I don't see that {{Lead.Lead ID}} is a valid token. On this page: http://community.marketo.com/MarketoIdeaDetail?id=08750000000I1QGAA0, some people were able to get {{Lead.ID}} to work.

And one more link thrown in for good measure. :-)  http://community.marketo.com/MarketoDiscussionDetail?id=90650000000PcPiAAK

Sean_Tierney2
Sean_Tierney2Author
Level 3
July 1, 2013
{{Lead.ID}} ended up working perfectly.

It's weird, {{Lead.Lead ID}} is in the dropdown of available tokens, but {{Lead.ID}} isn't.

Thanks for your help Amy!
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