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A
Anonymous
September 12, 2014
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Lead First Name token - all uppercase

  • September 12, 2014
  • 3 replies
  • 1580 views
Hi,

Is the lead first name token used in the body of the email always going to pull in the name with all uppercase letters? Or is this something we have the ability to edit? (I'm not sure if it's pulling the name in however the lead entered it or if it automatically makes the name all uppercase.)

Thanks!
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Best answer by Dory_Viscoglio
Hi Mariah, it will pull in the name exactly as it looks in your system. For example, if my first name is dory in your system, then the example below would be:

Dear {{lead.first name}},
Dear dory,

3 replies

Dory_Viscoglio
Dory_ViscoglioAccepted solution
Level 10
September 12, 2014
Hi Mariah, it will pull in the name exactly as it looks in your system. For example, if my first name is dory in your system, then the example below would be:

Dear {{lead.first name}},
Dear dory,
A
Anonymous
September 12, 2014
Ah, got it -- thank you!
A
Anonymous
February 4, 2015
Is there any way to change the case in the token? Our account owner names are being pulled through from Oracle financials in UPPER CASE. When we personalize communication with the account owner token in the signature block, we do not want to shout at people :)
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