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September 12, 2018
Question

Lead data not captured after filling out form

  • September 12, 2018
  • 1 reply
  • 1093 views

I just encountered a second instance where leads are filling out a form on one of our pages but none of the information is being captured in Marketo. Has anyone experienced this? It's occurred on two different pages, that are used for events, but it doesn't happen all of the time. I've only made text edits to the page so I'm not sure what might be causing this to happen. We're not able to find any lead information in Marketo from during the most recent event the page was used for. Thanks!

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1 reply

Grégoire_Miche2
Level 10
September 12, 2018

Hi Wendy,

1/ Please move your question to Products​. About Community​ is not the place to ask "support" questions

2/ Please provide the URL of the faulty LP or web page.

-Greg