Question
Lead Alerts Question
I am creating a triggered campaign that sends an alert email to the lead owner when a certain action is performed. My question is, when the alert email is sent to the lead owner, does that mean it would go to the contact owner if the lead was converted to a contact?
For example, say I created a lead is SFDC, thus I am the lead owner. Then I convert that lead to a contact, and change the contact owner to someone else. Would the email alert from the trigger go to me, or the contact owner?
For example, say I created a lead is SFDC, thus I am the lead owner. Then I convert that lead to a contact, and change the contact owner to someone else. Would the email alert from the trigger go to me, or the contact owner?