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A
Anonymous
December 15, 2017
Question

Launchpoint forcing re authorization of Facebook

  • December 15, 2017
  • 1 reply
  • 1421 views

Hello,

I'm having an issue where Marketo forces me to re-authorize Launchpoint add on when I try to send a smartlist to Facebook. I've re-authorized over and over, removed and re-added Launchpoint custom audience add-on, and nothing seems to work. Any ideas?

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    1 reply

    A
    Anonymous
    December 19, 2017

    I got an answer:

    If this is a newer implementation (it is), please ensure that the terms of service have already been accepted here: https://www.facebook.com/ads/manage/customaudiences/tos.php . We find that this is key in common authorization errors.

      Terms & ConditionsAccessibility statement

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