Landing Page Performance Report not tracking my clicks through twitter | Community
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Calvin_Pineda
Calvin_Pineda
Level 2
May 16, 2018
Question

Landing Page Performance Report not tracking my clicks through twitter

  • May 16, 2018
  • 1 reply
  • 2124 views

Hey guys,

My company often post articles in twitter and these articles are set up as "landing pages" in Marketo. I'm using the "Landing Page Performance Report" to track our views and noticed that the "Twitter" column is not generating views, even though I arrived to the landing page via a twitter post link. What might be going on here? the link is working because my test clicks are generating views under the "Total Column" but the "Twitter Column" stays at 0. I'll be attaching a snippet

The 8 total views are my test clicks on the twitter link. It might be some configuration issue where the "views" are not configured to update the appropiate social channel it came from, but where would I go to fix this? the "Setup" tab of the report just allows me to change the date range of the report,

Thanks in advance,

Calvin

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    1 reply

    Jim_Thao7
    Jim_Thao7
    Level 8
    May 17, 2018

    This reports only on socially shared landing pages.

    The way that it works is you will need to add the social share icons to your LP, then share it from there to Twitter.  Then, when someone clicks that link on twitter, it will record that data into that Twitter column you see in the report.

      Calvin_Pineda
      Calvin_PinedaAuthor
      Level 2
      May 17, 2018

      Thank you so much Jim, it makes sense because we don't have the social share icons included in our LP, but it's still being posted on our social media channel. I'll have to include them, Thanks again

      Regards, Calvin

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