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Maggie_Eisenhar
Maggie_Eisenhar
Level 2
June 24, 2019
Question

Landing Page Issues After Approval

  • June 24, 2019
  • 3 replies
  • 3348 views

Hi there! 

I just uploaded a guided landing page template, approved it, then edited it to make it look how I wanted it. (I'm using it as a webinar sign up page with a Marketo form on the page). The page is approved and looks good when I preview and go to the URL. But, when my colleagues go to the URL the page looks a little funky... almost like it is 'broken'. It has my logo and the colors correct, but it does not look good. 

Any ideas why this is happening? I am using a mac and most of my co workers use an HP, I'm not sure if this makes a difference. 

Here is the URL of what it looks like to other people: http://eam.nuvolo.com/WBN-2019-07-21_Webinar-Registration 

Here is what it looks like when I view the approved page: 

Thanks!!

Maggie 

3 replies

SanfordWhiteman
SanfordWhiteman
Level 10
June 24, 2019

Better to move this to Products‌ really. Along the way, can you please add your URL? And screenshots to describe (visually) the discrepancy.

Maggie_Eisenhar
Maggie_EisenharAuthor
Level 2
June 24, 2019

Thanks for the reply! I just moved the question to products and I've added the URL & a screenshot for your reference. 

Anita_Singh8
Anita_Singh8
Level 2
June 24, 2019

Hi Maggie,

I've just looked at the page in three different browsers (Microsoft Edge, Firefox and Chrome) on my PC and I didn't see anything different in any of the browsers and looked like your screenshot. However, my browsers are the latest versions of each one. You may want to look into a browser compatibility testing tool. I personally like Litmus for this however, there are a lot of tools you can check out. Here's an article that has 12 options https://www.keycdn.com/blog/browser-compatibility-testing-tools. This can help you identify if it's something that is a true browser issue or if it's something internal to your team.

Typically, it's the older browsers that can have display issues or it's how your colleagues' browsers have been configured (usually I have one colleague who for whatever reason never sees emails or landing pages correctly on their computer, everyone else will have it render properly but that one person). If it's more than one person, then getting a testing tool will help you identify the issues and correct them. 

I hope this helps!

Anita

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    June 24, 2019

    In addition to Anita's good note, this page is going to be very sensitive to Tracking Protection features & plugins b/c it includes assets from templates.marketo.net. You should only include assets from your LP domain.

    This is how the page looks with TP, Ghostery, etc. enabled:

    (And it strikes me that a blog post on this issue is overdue.)

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