Landing page/form allowing empty required field submissions | Community
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A
Anonymous
January 31, 2018
Question

Landing page/form allowing empty required field submissions

  • January 31, 2018
  • 1 reply
  • 6413 views

Hi all,

I have a content download form that appears to be allowing submissions with no email address or other visible field values, despite the fact that fields like the email address are required. The form is shared across multiple landing pages, but is currently only being used for one, for a paid search campaign in AdWords. The form is capturing hidden field values like UTM parameters correctly, but the visible fields are not getting posted to the new lead/person in Marketo. When I test the LP/form, it seems to be working correctly.

I did not build the form - I inherited it from a previous Marketo admin - but I did add some hidden fields a few weeks ago, and that is when the problem seems to have started.

Any suggestions on the steps to troubleshoot and fix this issue? I'm a little stumped at the moment.

Thanks!

Colin

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 31, 2018

Hi Colin,

Without a URL of the page with the form, hard to help you here. May be, you could add the form to another test LP and send that test LP URL ?

-Greg

A
Anonymous
January 31, 2018

Hi Gregoire,

Here's a test LP using the form in question:

Test

SanfordWhiteman
SanfordWhiteman
Level 10
January 31, 2018

So Colin, this is a Forms 1.0 form, which has pretty basic functionality (and is harder to customize if there's indeed a bug, since it doesn't have a JS API).

But when you say "appears to be allowing" submissions without an Email Address (the only required field) what are you basing this on?  If someone turns off JavaScript, or if that "someone" is a spam bot, they don't have to abide by the required fields.

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