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A
Anonymous
January 10, 2013
Solved

Kiosk form?

  • January 10, 2013
  • 21 replies
  • 3670 views
Is there a way to create a kiosk form in Marketo?

I want to create a form where the form fillout does not result in a cookie or trackable link.

For example, I want to create an internal form for our Sales Reps to use when someone responds to a particular email. They can fill out the form with the prospects email address and automatically have them dropped into a campaign. Normally I would do something like this in Salesforce, but these are for leads that we aren't pushing into Salesforce until they get to a certain point.
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Best answer by Jep_Castelein2
remove the following line from your page template to NOT load the munchkin code: 
<?php echo $mContext['endElements']; ?>

For those who want to know the details: 
- the munchkin code will place a cookie on the visitor's web browser with a unique identifier (if that cookie does not yet exist)
- the munchkin code will put the cookie id into the hidden form field _mkt_trk (you cannot see this with 'view source', you'll need to use Firebug)
- during the form submit, the Cookie ID will be associated with the new email address

This process will still happen when you disable prefilling via the Landing Page's "Edit Form Settings" option. It will simply not pre-fill, but it will still pass on the cookie ID to the most recently registered email address. 

Hope that clarifies. 
Jep

21 replies

Show previous replies
A
Anonymous
January 11, 2013
Yeah, all I need is a way to remove the ability to tracking cookie. I'm a former Pardot user and w/ Pardot they had what they called a "Kiosk" form where it would remove the tracking cookie.
A
Anonymous
January 11, 2013
You could have the reps use "Start Private Browsing" (Firefox), "InPrivate" (IE), "New Incognito Window" (Chrome), etc. before they navigate to your form.  Those will not create a cookie and would eliminate the need for them to not divert to other pages during their session and to not clear their cache afterwards. 
A
Anonymous
January 11, 2013
The instructions to disable the form tracking do work.

I agree with Elliott that using a separate browser with private on would also help avoid inadvertent tracking.
A
Anonymous
January 11, 2013
Can someone point me to the instructions to disable form tracking?
Jep_Castelein2
Jep_Castelein2Accepted solution
Level 10
January 11, 2013
remove the following line from your page template to NOT load the munchkin code: 
<?php echo $mContext['endElements']; ?>

For those who want to know the details: 
- the munchkin code will place a cookie on the visitor's web browser with a unique identifier (if that cookie does not yet exist)
- the munchkin code will put the cookie id into the hidden form field _mkt_trk (you cannot see this with 'view source', you'll need to use Firebug)
- during the form submit, the Cookie ID will be associated with the new email address

This process will still happen when you disable prefilling via the Landing Page's "Edit Form Settings" option. It will simply not pre-fill, but it will still pass on the cookie ID to the most recently registered email address. 

Hope that clarifies. 
Jep

A
Anonymous
January 11, 2013
I think Jep got it right but have you considered manually entering a lead into the database? The form is simple and as far as I know, no munchkin cookie is associated with your reps machine.
A
Anonymous
January 11, 2013
If you use Jep's solution, be sure your reps delete the cookie that Marketo will have created after entering their last lead; otherwise, all of your rep's activity will be erroneously recorded in the Activity Log of the last lead they entered.
Jep_Castelein2
Jep_Castelein2
Level 10
January 11, 2013
@Elliott: not correct, the entire purpose of ripping out the Munchkin code is that the cookie will NOT be associated with the leads entered through that form. 

Best, 
Jep
A
Anonymous
January 11, 2013
Hmm..I thought that the purpose of removing the munchkin tracking code, would remove the cookie. What is the purpose of removing the munchkin tracking code if it still cookies them?
A
Anonymous
January 11, 2013
Sorry, I misread your post - I thought you were saying that the form fields would not be prefilled, but all of the bulleted things would happen. :0(
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