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A
Anonymous
June 24, 2013
Solved

JSON Decode Failure?

  • June 24, 2013
  • 2 replies
  • 1345 views
Hi, I'm trying to send a test email to myself from the email previewer screen and am getting the error message "JSON Decode Failed"

There is no issue when I send a test from the marketing activities screen.

Will this affect deliverability of my email when I actually go to send?  Any way to fix?
thanks!
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Best answer by
Hi Krista,

I would try sending the email to yourself using a single flow action.  You can click on your lead record in the Lead Database, right click, select marketing, and then select Send Email.  If this does not work, contact support.

2 replies

A
Anonymous
Accepted solution
June 25, 2013
Hi Krista,

I would try sending the email to yourself using a single flow action.  You can click on your lead record in the Lead Database, right click, select marketing, and then select Send Email.  If this does not work, contact support.
A
Anonymous
June 28, 2013
Thank you Alicia. That worked, and I had no trouble with my email blast.

Thanks again!
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