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Level 4
July 23, 2024
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Issues With Outlook Dark Mode

  • July 23, 2024
  • 1 reply
  • 1548 views

We have build a dark email with black backgrounds. Unfortunately when it hits Outlook (specific ones) our EOA is showing it reverse the black to white. It is only two versions of Outlook:

 

Outlook Microsoft 365 and Outlook 2021.

 

Any idea why it only happens in these two and how to keep it from swapping.

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Best answer by Disha_Goyal6

Hi @kenmckown, according to my research, these 2 email clients will not support any code to retain the colors. They will fully convert the email template to opposite colors. Here is the screesnhot for reference

 

Hope this helps!

1 reply

Disha_Goyal6
Community Advisor
Disha_Goyal6Community AdvisorAccepted solution
Community Advisor
July 24, 2024

Hi @kenmckown, according to my research, these 2 email clients will not support any code to retain the colors. They will fully convert the email template to opposite colors. Here is the screesnhot for reference

 

Hope this helps!

Dave_Roberts
Level 10
July 30, 2024

@disha_goyal6 -- where did you find this chart? It looks like a handy reference and I'd love to add it to my resources if you don't mind sharing? Thanks.

Disha_Goyal6
Community Advisor
Community Advisor
July 31, 2024

Hi @dave_roberts, yes, you can use this where you want to. Also, I have shared blog link in personal message window.