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A
Anonymous
November 19, 2014
Question

Issues with Campaign Activity Reports

  • November 19, 2014
  • 2 replies
  • 810 views
Has anyone else been experiencing issues getting your campaign activity reports to run? I have tried in 3 separate browsers and the wheel keeps spinning like it is thinking without generating the reports.

Any help ideas??
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2 replies

A
Anonymous
November 19, 2014
We get an infinite-loading loop when we try to open any of our revenue-cycle analytics reports, and we have email programs that have been "sending" for the last four hours with no progress.  Looks like the problem is on the Marketo side.
Valerie_Armstro
Valerie_Armstro
Level 9
November 19, 2014
Hi Jessica,

Have you tried narrowing your search by only selecting a few folders in the setup?  Our instance has over 5,000 campaigns (active and inactive) so my report would attempt to generate then time out.  However, when I reduced the number of campaign folders selected, I managed to get the reports to run. I would try narrowing your filters if you have no already and see if you can get it to run. If you still have issues, I'd contact Support. 
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