Question
Issue with ReadyTalk integration - registrant couldn't log in. Isolated case?
We use ReadyTalk for our webinars and I've set up the integration with Marketo - have used it for 5 or so webinars.
But I got a scary message today and yesterday during our back to back webinars. Two users could not log into the webinar with the unique link provided in their email confirmation/reminders.
Could this just be an isolated case? Maybe issue with their browser etc?
OR, could it be something more widespread. I have noticed that attendance rate is a lot lower than usual - 25% rather than 40%.
Anyone have similar issues, or know how I can troubleshoot?
But I got a scary message today and yesterday during our back to back webinars. Two users could not log into the webinar with the unique link provided in their email confirmation/reminders.
Could this just be an isolated case? Maybe issue with their browser etc?
OR, could it be something more widespread. I have noticed that attendance rate is a lot lower than usual - 25% rather than 40%.
Anyone have similar issues, or know how I can troubleshoot?