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January 31, 2014
Question

Issue with Internet Explorer and the new Forms 2.0?

  • January 31, 2014
  • 13 replies
  • 3398 views
I use Chrome, but happened to test a landing page form in IE today.  The form works fine in Chrome and Firefox, but the Thank You page doesn't fire in IE.  Comments?
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13 replies

February 5, 2014
I've actually just started running into the same problem.  Works great on every platform except for IE (every version that was tested).


Jamye_Breidenba
Level 3
February 5, 2014
I am currently having that issue with Forms 2.0 and IE. The form was working ok before (lagged a few seconds compared to Chrome and Firefox), but was working. Now I can't get the form to process to the thank you page at all. I thought mine may have been due to a lot of activity on the landing page, but seeing your comments makes me question if that's the real cause.
February 5, 2014
It seems to be happening to various versions of IE, not just one specific version.  
Kimi_Heskett1
Level 9
February 19, 2014
Anyone heard an update on this?
February 19, 2014
No updates yet. 
February 20, 2014
We're experiencing the issue today with FF.
February 21, 2014
How disappointing that forms 2.0 don't work on IE8. Is it just my audience who is perhaps a little late with updates? IE8 is the number one browser used by my visitors (including half of my sales team). Guess I'll be reverting back to forms 1.0...
February 21, 2014
Hi Nadia,

I filed a support ticket since I was the only person in this discussion noting FF issues and was told there is a known issue with checkbox fields on forms that would prevent the form from submitting. I was also told the team is releasing an update tonight that should hopefully resolve it! Not sure if this is just forms w/ checkboxes, or any form issues where the form won't submit...fingers crossed -- let's all try Monday morning!
Matt_Stone2
Level 9
March 6, 2014
Has anyone had much luck with Forms 2.0 and IE recently? I experienced the original problem of the forms not functioning in IE8 or older back in early February, and Marketo said they had rolled a fix, but upon trying today, I'm getting conflicts with my foundations.js file (I'm using the Foundations library for responsive design).

Removing the foundations.js allows the form to function, but when I asked Marketo support again about the problems in IE8 and lower, they said the decision had been made not to have Forms 2.0 support IE8 or older.

I don't see enough benefit from 2.0 over 1.0 to ditch Foundations or have to rely on conditional coding, but I figured I would see what other people have done first.
March 11, 2014
Today is March 11, 2014 and we are also having problems.  In our country select field, it is not functional at all.  We are using IE 9.

I'm surprised that Marketo has not commented in this thread.