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Cecile_Maindron
Cecile_Maindron
Level 10
November 13, 2013
Solved

Issue with filter on smart campaign

  • November 13, 2013
  • 2 replies
  • 1034 views
Hi,

we have noticed lately that each time we are creating a smart campaign and want to add a filter on it (e.g. filled out any form + is member of smart campaign), the smart campaign doesn't show up in the drop down list. We have to log out and log in again to see smart campaign in search or we are to force selection and manually type the full campaign name.
Has anybody experienced same issue?

Note: the campaign does exist. we are not maybe typos in selection. when we manual force name, the trigger campaign or report are working.

Cécile @ Talend
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Best answer by Cecile_Maindron
FYI if you are experiencing the same, this is a known issue that hasn't been fixed yet by Marketo engineers. Please find below their explanation:

The drop down list has a capped limit in kilobytes of the amount of data it can display, in most cases it will show 6,000 campaign names but that could be more or less depending on how long your campaign names are.
Any new campaigns created after the limit is reached won't be available on the drop down, although they will work if you type or paste the campaign name in the box.

2 replies

A
Anonymous
November 13, 2013
I have seen some small lag here as well. It only happen once in a while and a browser refresh seems to fix it.
Cecile_Maindron
Cecile_MaindronAuthorAccepted solution
Level 10
November 20, 2013
FYI if you are experiencing the same, this is a known issue that hasn't been fixed yet by Marketo engineers. Please find below their explanation:

The drop down list has a capped limit in kilobytes of the amount of data it can display, in most cases it will show 6,000 campaign names but that could be more or less depending on how long your campaign names are.
Any new campaigns created after the limit is reached won't be available on the drop down, although they will work if you type or paste the campaign name in the box.
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