Is there any SMS tool which can help us send promotional & transactional SMS? | Community

Sant_Singh_Rath

Adobe Champion

Question

Is there any SMS tool which can help us send promotional & transactional SMS?

Forum|Forum|6 years ago
October 16, 2019
3 replies
4893 views

We have been using SMSGlobal for quite a long time but they exclude everyone who has opted for DND. This is good but only when we are sending promotional SMS. If we have to send transactional SMS then it should bypass the DND setting or give us the option to choose transactional SMS.

Is there a tool that can be helpful in this scenario?

Thanks for your time!
Sant

Marketo

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Level 10

I can't speak to the legality, but you can use RingCentral APIs, Twilio, and Informatica's tools.

Sant_Singh_Rath

Author

Adobe Champion

Thanks @Josh Hill‌. I will check these tools.

~ Sant Singh Rathaur

Sreekanth_Reddy

Adobe Employee

I know a couple of products you can check:

Enable engaging conversations seamlessly across 30+ channels using a single API - Gupshup.io

A2P Communication APIs for SMS, Voice, and Authentication: MSG91

Sant_Singh_Rath

Author

Adobe Champion

Thanks @Sreekanth Reddy.. I will check

~ Sant Singh Rathaur

Bennet_Alexande

Level 2

Twilio's SMS service is very configurable and can be setup to bypass an opt-out/unsubscribe ruling for SMS lists.

Sant_Singh_Rath

Author

Adobe Champion

Thanks @Bennet Alexander.. I will speak to Twilio support.

~ Sant Singh Rathaur