Is there any chance the number of leads get missed when you upload the attendance list? | Community
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October 1, 2015
Question

Is there any chance the number of leads get missed when you upload the attendance list?

  • October 1, 2015
  • 2 replies
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Is there any chance the number of leads get missed when you upload the attendance list?

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2 replies

Adobe Employee
October 1, 2015

Hi Susan,

As long as there aren't any black rows in your .csv file, then all leads should be imported with out issue.

If you're seeing leads being missed on import, then I would recommend opening a case with support.

John

Josh_Hill13
Level 10
October 2, 2015

Yes, this can happen, depending on situations:

  • Leads were merged. So your list had 100 records to mark as Attended and 20 existed, so only 80 appear in the Static list.
  • Lead exists in another Partition: this will throw an error sheet back to you and tell you why it could not import.
  • List Error - if you have blank rows that marketo misinterpreted as real leads, this can give you MORE leads. If you had a field error like a bad email address, Marketo will throw an error and give you a list and reason for each row.