Is there a way to unsubscribe the same email address on one brand while shared on a separate brand?
Hi,
We market to dozens of different brands in our Marketo instance, yet when someone unsubscribes from one brand (i.e. "Cool Shoes" brand) I notice their same email address is unsubscribed from "Airplanes R'Us" brand.
These are completely different brands and the person only wants to unsubscribe from one brand, but are being unsubscribed from all brands that use the same email address.
Does anyone have any experience working around this?
Thanks,
Jared