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November 11, 2014
Question

Is there a way to track email replies?

  • November 11, 2014
  • 1 reply
  • 838 views
When a lead record receives a Marketo email and looks like it is coming from the lead owner, can the replies to the lead owner be tracked? Is there a piece of code or token that I can input into the reply field?
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1 reply

Josh_Hill13
Level 10
November 11, 2014
I believe this can only be done if the email was sent from Sales Insight or the OUtlook/gmail plugins.