Is there a way to see how many times a lead opens an emai? | Community
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Ciaron_Zanelli
Level 2
April 9, 2020
Solved

Is there a way to see how many times a lead opens an emai?

  • April 9, 2020
  • 2 replies
  • 2812 views

Hey All,

 

I've looked around the forums and couldn't find a clear answer on this, but is it possible to build a report/smart list to show how many times a lead opened an email? I've looked at one solution which is adding a string to the 'Opened Email' filter, but wanted to see if there was a way to actually show the number of times an email has been opened. 

 

Thanks in Advance.

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Best answer by SanfordWhiteman

Marketo does not record unique opens.

 

I don't know what you mean by "... add a string...".

2 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
April 9, 2020

Marketo does not record unique opens.

 

I don't know what you mean by "... add a string...".

Ciaron_Zanelli
Level 2
April 9, 2020

Probably wrong terminology but that's what I ran on for the report. It showed that a few leads did fall into this group.

SanfordWhiteman
Level 10
April 9, 2020

That's checking so see if they had 5 opens across all emails.

 

Not one email 5 times.

SanfordWhiteman
Level 10
April 14, 2020

@ciaron_zanelli please return to the thread and mark one of my answers as the Solution when you get a chance.