Is there a way to override daily communication limits for a specific lead? | Community
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November 2, 2016
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Is there a way to override daily communication limits for a specific lead?

  • November 2, 2016
  • 2 replies
  • 1966 views

Hi Marketo Community,

I'm doing a series of testing and I'd like to override the daily communication limits for a specific lead (ie, myself).

Anyone have any suggestions for this?

Sample emails won't work as it does not register on the lead's activity log.

Regards,
Stephen

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Best answer by Iryna_Zhuravel4

There is no way to do it on the lead level, but you can do it on the level of the smart campaign or email program

Apply Communication Limits to Smart Campaign - Marketo Docs - Product Docs

Enable/Disable Communication Limits in an Email Program - Marketo Docs - Product Docs

Create a separate test smart campaign for this, uncheck the box and test to your heart's content

2 replies

Iryna_Zhuravel4
Iryna_Zhuravel4Accepted solution
Level 6
November 2, 2016

There is no way to do it on the lead level, but you can do it on the level of the smart campaign or email program

Apply Communication Limits to Smart Campaign - Marketo Docs - Product Docs

Enable/Disable Communication Limits in an Email Program - Marketo Docs - Product Docs

Create a separate test smart campaign for this, uncheck the box and test to your heart's content

Josh_Hill13
Level 10
November 2, 2016

Keep in mind that Engagements and Email Send will ALWAYS obey Comms Limits. This cannot be overridden.

November 3, 2016

Thanks for the help everyone.