Question
Is there a trigger for when a lead becomes Exhausted in an Engagement Program?
I created a new channel with the type set as Engagement Program. I added a couple statuses, including "Nurturing" and "Exhausted" because I want to see which leads are being nurtured vs exhausted from a synced Salesforce Campaign.
The problem is that I'm not sure how to set the program status to "Exhausted". Is it possible?
The problem is that I'm not sure how to set the program status to "Exhausted". Is it possible?