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A
Anonymous
January 17, 2017
Question

Is there a known tag glitch in Facebook using URL from Marketo URL tag manager?

  • January 17, 2017
  • 1 reply
  • 2525 views

Is everyone experiencing this?


Issue:
(a) significant amount of leads are coming in with missing fields in this case it's Paid Social Media and Facebook Ad (from URL tag):

(b) Something is causing the fields not to show up from url tag
ex: www.website.com/landingpage1.html?mg=Paid%20Social%20Media&msg=Facebook%20Ad

1. Facebook changes link to (%20 to +):

ex: www.website.com/landingpage1.html?mg=Paid+Social+Media&msg=Facebook+Ad

Things I've tried:

1. I thought it was the above, with Facebook changing the url, but leads still come in (so that is not the issue)
2. leads were not removing the URL tags

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
January 17, 2017

Not clear what's missing: are you AutoFilling these fields from form fillouts?

What do you see in the Activity Log Details for the ​Filled Out Form ​activity?

A
Anonymous
January 17, 2017

1. Basically we posted this link: www.website.com/landingpage1.html?mg=Paid%20Social%20Media&msg=Facebook%20Ad

on our facebook ad manager and when leads come in the mg and msg field data are missing so in this case the following are missing:Paid Social media and Facebook Ad


2. Fill out Form section is blank under the missing fields: mg and msg

SanfordWhiteman
SanfordWhiteman
Level 10
January 17, 2017

Post a screenshot of the AutoFill settings for the hidden form fields.

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