Is it possible to find the sent email via Marketo and then use this to send a follow-up second email to an individual contact? | Community
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A
Anonymous
October 7, 2014
Question

Is it possible to find the sent email via Marketo and then use this to send a follow-up second email to an individual contact?

  • October 7, 2014
  • 1 reply
  • 588 views
In Outlook, there is a reply all option where one can send someone the entire thread of the conversation. Is there a way I can hit 'reply all' to capture the previous message sent out via marketo?

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1 reply

A
Anonymous
October 7, 2014
I think the best way to do this would be to use a trigger based on the email being opened. You could also do "was sent email" trigger as well, if you wanted to just send a second email without them taking a particular action item. If you're looking for a report regarding who was sent the email, that should be an email report available in analytics. 
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