Is it possible to filter audiences within engagement programs? | Community
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Anonymous
January 5, 2015
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Is it possible to filter audiences within engagement programs?

  • January 5, 2015
  • 2 replies
  • 963 views

Is it possible to filter out certain prospects to prevent them from receiving one email within an engagement program? For instance, I have a group of 10 emails that are running within an engagement program. I want to filter out one group of people (everyone who fills out a form in a specific way) in order to prevent them from receiving 1 of the 10 emails, but still ensure they get the other 9. Is the answer to this that I should create another engagement program for everyone I don't want to receive that specific email, or can I filter within engagement programs?

Thanks,
 

Steve

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Best answer by Josh_Hill13
Steve,

You can try a couple of things:
  1. have all your emails as a Program and use the Program level campaign to filter out that group.
  2. if someone fills out that form, then push them to Stream 2, that does not have the email. the rest of the emails will remain the same.

2 replies

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
January 6, 2015
Steve,

You can try a couple of things:
  1. have all your emails as a Program and use the Program level campaign to filter out that group.
  2. if someone fills out that form, then push them to Stream 2, that does not have the email. the rest of the emails will remain the same.
A
Anonymous
January 6, 2015
Thanks Josh!
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